Many Happy Returns

Still on the theme of return visits to satisfied customers, this week so far has demonstrated my point – once you provide an excellent service that someone needs or wants, they’ll happily keep coming back to you.

Or, in a service like Flatpack Jersey, they’ll happily have you come back to them.

So far this week, I’ve made four visits to a brand new customer, with a high probability of at least a couple more.

Why?

I can only think it’s the excellent service. There’s really nothing more to it.